All in One from Day One

IP Business Communications Solutions from Interactive Intelligence

Call centre software is what other vendors offer. With the Interactive Intelligence unified IP business communications offering from CPS Technology Group, your business gets a complete business communications solution.

IP Telephony that extends scalable, application-rich IP PABX and messaging functionality throughout the enterprise.

For your contact centre, your enterprise and your remote and mobile workforce, our SIP-based all-in-one IP platform unifies communications as well as your business. It provides an alternative to the complexity of hardware-centric, multipoint systems. With a single integrated platform, you get

ACD and multichannel queuing	document management
IP-PABX capability	interactive voice response (IVR)
screen and call recording	speech recognition
predictive dialling	workforce management
voice mail and unified messaging	voice over IP (VoIP)
business process automation	eServices

One very innovative platform.

One vendor.